Managed Services

On-Demand ERP, CRM & Integration Support

Even the best digital systems need expert support to stay optimized. As your business grows, new requirements, updates, and day-to-day issues can slow down your operations if not handled quickly. That’s where Nomaana comes in.

We provide on-demand functional and technical support for leading ERP, CRM, and integration platforms — including NetSuite, Salesforce, HubSpot, Celigo, MuleSoft, and Dell Boomi.

Flexible Support. When You Need It.

Our pay-as-you-use model gives you access to certified consultants without long-term contracts or expensive retainers. Whether you need a quick system fix, a configuration change, or help with a new integration workflow, we’re ready to step in.

Our Managed Services Cover

ERP Support (NetSuite, Odoo, Custom ERP)
CRM Support (Salesforce, HubSpot)
Integration Support & Monitoring (Celigo, MuleSoft, Dell Boomi, ServiceNow)
Configuration & Customization Assistance
User Enablement & Best Practices
System Health Checks & Optimization

Our Process is Divided into Four Key Phases

Define Supported Platforms & Scope

Clearly outline which systems and services are covered. This helps prospects immediately understand what they can rely on you for.

Offer a Flexible, Ticket-Based Engagement Model

This removes friction and appeals to mid-sized businesses that don’t want long-term contracts.

Establish Priority Levels & Response Times

Define 3 priority levels (Critical / High / Normal) and set clear SLA-based response times (e.g., Critical: 2hrs, Normal: 24hrs).

Provide Structured Reporting and Transparency

Share monthly (or quarterly) support summaries showing. This reinforces value, even in an on-demand model.

Why Businesses Choose Our On-Demand Support

Fast Response Times – Get expert help exactly when you need it
Certified Platform Specialists – Deep technical and functional knowledge
No Long-Term Commitments – Pay only for the support you actually use
Proactive Guidance – We don’t just fix issues — we help improve your systems
Designed for Growing Companies – Scalable and flexible to match your changing needs

Need help with your ERP, CRM, or integrations?

Our experts are one click away.

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Frequently Asked Questions

What types of systems do you support?

We provide functional and technical support for leading business platforms, including NetSuite, Salesforce, HubSpot, Odoo, as well as integration tools like Celigo, MuleSoft, Dell Boomi, and ServiceNow.

How does on-demand / pay-as-you-use support work?

You only contact us when you need help — and only pay for the actual hours used. There are no monthly retainers or long-term contracts.

What kind of issues can you help with?

We support a wide range of needs, from minor configuration changes and system troubleshooting to new integrations, workflow automation, performance improvement, and user training.

What are your response times?

We respond quickly based on the urgency of your request. Critical issues are prioritized and handled immediately; general requests are typically addressed within 24 hours.

Can I switch to a retainer/fixed package in the future if needed?

Yes. If your support needs increase over time, we can transition you to a monthly support model that provides dedicated hours and cost efficiency.

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